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http://www.msnbc.msn.com/id/43729443/ns/technology_and_science-tech_and_gadgets/?GT1=43001
Is this good or bad for cable tv?
Do you consider Netflix to be an alternative to cable tv? an enhancement to high speed internet? neither or both?
We hear lots of opinions on this topic. What’s yours?
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Monday was a rough day for our customer service efforts. A variety of elements resulted in long wait times and a few frustrated customers. Please accept our apologizes. Tuesday should be a better day. If you have an outstanding question or issue you can email us at feedback@cmaaccess.com in the event phones are busy.
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As much as people complain about the price of cable TV (average US cable bill is now $75/month), did you know that the average US Household now pays more than $80/month for cell phone/wireless?
Is $80/month for your wireless service a better value than $75/month for your cable tv service?
by the way, the average CMA Cable TV customer is paying MUCH less than $75!
let us know!
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The July 2011 issue of Channel Guide Magazine will be the last issue offered by CMA, as the magazine will no longer be part of CMA’s product offerings. CMA realizes that many customers find the magazine to be a valuable resource, so they worked with the publisher to offer an alternative way for subscribers to receive the magazine.
In order to continue subscribing to Channel Guide Magazine after July 2011, customers must call 1-866-323-2522.
Please note the magazine will no longer be time zone specific or include the CMA Channel lineup. Customers may retrieve the most up-to-date channel lineup on the CMA Website.
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CMA Communications in the Shreveport area is expanding to serve you better. You may see our trucks rolling through your neighborhood as we work to improve all our services: High Speed Internet, Telephone and Digital/Hi Def Cable. As these improvements are made, there may be slight interruptions in service–never more than a few minutes and usually late at night. The result: Faster Speeds and Better Video! Please pardon our interruptions as we work hard to serve you better.
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Like many of our customers, we’re anxiously watching news reports about the continuing rise of the Mississippi River. A number of CMA towns in Louisiana and Ms. are in close proximty. Our thoughts are with those who have already lost so much due to spring flooding.
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The Mansfield, LA, office has a new location. We are still in the same Shopping Center–just across the parking lot from our previous location. You can find us in the same strip as the Good Home Center and Tower Loan. We are located right next door to the nail salon. Stop by to see our new Home!!!
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Over the past 18 months, CMA has received a poor quality picture from KFDM-CBS in Beaumont.
We’ve (finally) received word from KFDM that they have made the required changes to their signal and are now delivering the type of quality signal that we can re-broadcast to our local Jasper customers.
We realize that this has been problem for well over a year. Without getting into the ‘blame game’, let’s just say that we’re cautiously optimistic with their changes and improvement.
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Many of our customers have become used to going online to make ‘auto’ payments –via credit card or check. In the last month, we changed the behind-the-scenes module we use to handle payment by check. In the process, this new software began to request PIN numbers.
Most of you didn’t have a PIN or know that you needed one. We further compounded your frustration by not making it easy to acquire one.
If you’ve been frustrated by not having a PIN number issue this week, we apologize. We didn’t fully plan for all aspects of this conversion.
We’re working on establishing an automatic PIN-setting module. In the meantime, I assure you that we’re quickly responding to all requests for PIN numbers.
thanks!
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