Q: Do I need to have my computer turned on when I talk on the phone?
A: No. Your computer doesn’t need to be turned on when using CMA Digital Telephone.

Q: Do the people I call need a computer?
A: No. They will only need a working phone. They will not be aware that you are using CMA Digital Telephone, as it works like any landline telephone.

Q: Must I speak through a computer to use CMA Digital Telephone?
A: No. You speak through an ordinary touch-tone telephone, which is connected to a CMA provided Phone Adapter.

Q: Does the person I am calling need to have CMA Telephone Service too?
A: No. You can call anyone at any phone number using CMA Telephone Service.

Q: What types of telephones work with your service?
A: Virtually any touch-tone telephone can be used with CMA Digital Telephone. Corded and cordless phones both work well.

Q: Can I use a fax with CMA Telephone Service?
A: Many CMA Digital Telephone customers have experienced high success in placing and receiving fax transmissions, however CMA has not yet certified support for fax usage.

Q: Can I still use my CMA High-Speed Internet while making calls?
A: Yes. Your computer and CMA Digital Telephone Service can efficiently share the Internet connection.

Q: Can I use your service with my home alarm system or personal emergency response services company?
A: You may connect any telephone communication device to your CMA adaptor. However, CMA recommends that you keep a simple phone line for a home or personal emergency response device. Remember, the CMA Digital Telephone Service depends upon your High Speed Internet connection, and electric power. If the connection goes down, or if power is not available, you will not be able to make or receive calls, nor will your alarm system. Please consult with a qualified alarm system technician before connecting your alarm system to a CMA Digital Telephone line.

Q: How is this different from dialing 911 on a regular land line?
A: CMA routes your call to your local emergency response center over the traditional 911 network determined by the physical address you supplied when you activated 911. If we do not have the correct address, your call cannot be routed to the corresponding emergency response center for your area. You will also need to state the nature of your emergency promptly and clearly, which may include providing your location and telephone number, as the local emergency response center personnel may not be able to see the information CMA sends along with your call. In the event traditional 911 methods are unavailable or fail, CMA sends your 911 call to a national response center. Trained emergency response agents will then route the call to local authorities.